Npower's profits surge 25% to 390m just months after it imposes huge price rises German-owned company saw profits soar by 77million from 313millionIncreased gas tariffs by 8.8% in November and electricity by 9.1%The company's price rises pushed the average bill up by 108 to 1,352Bosses blamed government policy, including green energy plans, for risesMP on Commons energy select committee described profits as 'despicable' , taking its total up to 606million. Profits at parent company Centrica rose 14 per cent to 2.7billion. Britain’s six biggest power firms insist they must make strong profits to finance 150billion of spending on rebuilding Britain’s energy supply
Energy giant Npower fined just 60,000 for making more than 1,700 silent calls to consumers in just seven weeks Regulator Ofcom: Energy giant fined over abandoned calls made last year It exceeded abandoned call rate of 3% of live calls over 24-hour periods Happened on eight occasions and Npower apologises for breaching rules The calls see people greeted by a recorded message from a call centre | UPDATED: 17:36 GMT, 6 December 2012 Npower has been fined just 60,000 for making abandoned calls to customers.
Average home heating bill hits 600: Millions plan to ration usage after price surge Latest figures show average bill is 63 per cent higher than in 200890 per cent of people plan to go without heating to cut costs Fears some elderly people will die from the cold because they switch heating off to save money In recent weeks five of the 'big six' energy giants have raised tariffs | UPDATED: 14:37 GMT, 28 November 2012 Cold: 90 per cent of people say they will switch off heating to save money this winter Millions of householders are planning to ration heating this winter after bills surged to shocking new levels. The latest figures reveal that the average bill is 587 – a startling 63 per cent rise from 360 in 2008