Phone firms told to stop the rip-offs on fixed fees: Sneak rises add 90m to bills Customers to be allowed cancel their contracts without penalty if bills go upOfcom said many customers do not know bills can rise in fixed term contractNew escape clause to be available to people will fixed-price broadband too By Sean Poulter, Consumer Affairs Editor PUBLISHED: 00:59 GMT, 4 January 2013 | UPDATED: 08:57 GMT, 4 January 2013 Vodafone is one of the major networks that has raised monthly charges on fixed-price contracts in the past year Watchdogs are to stop mobile phone firms making 90million a year by imposing sneak price rises on supposedly fixed-fee contracts. Under plans unveiled by Ofcom, customers faced with unexpected increases in their monthly bill will be able to cancel their contracts without penalty. The new escape clause will be available to those with fixed-price home broadband and landline deals too
Red alert over Chilean volcano as she gets ready to blow with awesome ash dischargeArea near Copahue volcano put on red alert following seismic activity Volcano started spewing ash and gas on SaturdayAn ash cloud nearly a mile high has billowed from the volcano | UPDATED: 17:35 GMT, 24 December 2012 A region of Chile has been put on red alert after a volcano on the Argentinian border started spewing ash and gas. Seismic activity at the Copahue volcano grew over the weekend until Chile's emergency office ONEMI issued the highest alert yesterday in the Biobio region when an ash cloud billowed almost a mile high. The volcano, which sits in the Andes cordillera, straddling the border with Argentina's Neuquen province, started spewing ash and gas on Saturday.
How jealous Malcolm McLaren tried to destroy me and my son: Vivienne Westwood reveals the dark side of life with her 'bitter' partner in punk | UPDATED: 23:21 GMT, 22 December 2012 Vivienne Westwood says she is calmer at 71, but still fights for causes close to her heart Dame Vivienne Westwood shuffles from the private lift leading to her office and inner sanctum looking wet and bedraggled. She has cycled three miles in the rain from her home to the headquarters of her fashion empire, an anonymous building in South London. A tiny figure, she is bundled in an oversized bright-orange kimono-shape duvet jacket, voluminous harem pants and sensible shoes.
Orange becomes Britain's most complained-about broadband provider (much to the relief of TalkTalk) Regulator Ofcom says it receives over 300 calls a day from people unhappy with their broadband providerSky's broadband service attracted the fewest complaints | UPDATED: 15:44 GMT, 18 December 2012 TalkTalk has finally shaken its title as the most complained-about broadband provider, having been replaced by Orange, according to the latest Ofcom figures. Complaints about Orange’s service spiked in September, apparently related to it withdrawing its free broadband offer unless customers bought line rental from the company. TalkTalk was the second most complained-about broadband provider, with BT also generating above-average complaints, the regulator’s figures for July to September show