Once the customer was always right.
VERY URGENT, PLEASE HELP! Texts reveal the desperate staff shortages at privately-run out-of-hours GP services putting patients' lives in danger Doctors claim that Harmoni, the largest private provider of urgent care services in England, is so short-staffed that it is regularly unsafeInvestigation uncovered desperate texts, begging staff to come to work Company also alleged to have manipulated its performance data, masking delays in seeing patients and other missed targetsAnd fears that a seven-week old baby may have died due to desperate staff shortages and protocols not being followed | UPDATED: 13:31 GMT, 18 December 2012 Patients' lives are repeatedly being put at risk by out-of-hours care provided by a private company, senior doctors have claimed Patients' lives are repeatedly being put at risk by out-of-hours care provided by a private company, senior doctors have claimed.
Parents 'betrayed' on porn as ministers reject call for opt-in for online access Ministers claim experts advised against an automatic block forcing internet users to contact their Internet Service Providers to access porn Around 35 per cent of parents backed the 'opt-in' system | UPDATED: 01:20 GMT, 16 December 2012 Deputy Labour Leader Harriet Harman says the Government is doing 'very little' about increasing numbers of children being exposed to online porn Ministers were accused of betraying parents last night after they ruled out an automatic block on internet porn to protect children.
Don’t blame me for HBOS fiasco, I was just working part-time… says ex-boss paid 815,000: Former bank chairman is blasted by MPs and peers Lord Stevenson says reckless lending not his fault as 'only there part time'Politicians accused him of 'living in cloud cuckoo land' and showed him damning letter in which he admitted being legally responsible for business | UPDATED: 12:15 GMT, 5 December 2012 Grilling: Lord and Lady Stevenson pictured.
Ageism in hospitals 'leaves elderly heart attack and breast cancer victims to die' Government promised to end ageism in Health Service and introduced lawsBut patients in 80s are at risk of not receiving emergency treatmentAnd some hospitals refuse to offer the treatment to those over 75 at allProcedure has been credited with saving up to 80 patients a yearWards are becoming 'dangerously' overcrowded, raising risk of infection | UPDATED: 00:21 GMT, 4 December 2012 The elderly are being denied life-saving treatment for heart attacks and surgery following breast cancer, a report warns. It reveals the extent of age discrimination across the NHS, with doctors making ‘inaccurate assumptions’ about patients based on their dates of birth. This year the Government promised to end ageism in the Health Service and introduced laws that enable the elderly to sue if they are unfairly refused treatment
Artist fears 500,000 gold sculpture 'stolen' from Christie's auction house will be melted down for cash | UPDATED: 18:42 GMT, 30 November 2012 Scottish artist Douglas Gordon A sculpture made from solid gold by a Turner prize-winning artist had been 'stolen' while under the care of famous auction house Christie's. Douglas Gordon claims he only learned that the piece, called 'The Left Hand and the Right Hand Have Abandoned One Another', had been taken after a curator mentioned it to him