Profits up 10 per cent but British Gas plans another price increase… as bosses line up a 10million windfall

Profits up 11 per cent but British Gas plans another price increase… as bosses line up a 10million windfall Company profits for 2012 soared to 606million But price rises for 12million customers could come as early as next winter have soared by 11 per cent on the previous year to 606million.

Energy giant Npower fined 60,000 for making more than 1,700 abandoned calls to consumers

Energy giant Npower fined just 60,000 for making more than 1,700 silent calls to consumers in just seven weeks Regulator Ofcom: Energy giant fined over abandoned calls made last year It exceeded abandoned call rate of 3% of live calls over 24-hour periods Happened on eight occasions and Npower apologises for breaching rules The calls see people greeted by a recorded message from a call centre | UPDATED: 17:36 GMT, 6 December 2012 Npower has been fined just 60,000 for making abandoned calls to customers.