Cable and Wireless make six-figure profit by providing 41p-a-minute HMRC tax helpline

Firm makes six-figure profit by keeping you on hold on 41p-a-minute HMRC tax helplineCompany makes 'less than 1million' profit from premium 0845 numbers Each year 16million callers will be kept waiting for longer than five minutesMPs tell HMRC chief Lin Homer the wait is 'unacceptable' By Becky Barrow PUBLISHED: 00:24 GMT, 29 January 2013 | UPDATED: 13:20 GMT, 29 January 2013 Lin Homer, chief executive of HMRC, admitted the target is to answer 80 per cent of calls in five minutes A private phone company is making hundreds of thousands of pounds in profit from Her Majesty's Revenue and Customs premium rate helplines. HMRC chief Lin Homer told a committee of MPs that Cable and Wireless has made 'less than 1million' from the 0845 number.