Doctors talk as if we're not there, say a quarter of patients while a third don't understand what they are being told Annual NHS survey shows care has improved overall since last yearBut campaigners still disappointed by some of the results A fifth of patients didn't necessarily trust the doctor treating them By Sophie Borland PUBLISHED: 23:43 GMT, 16 April 2013 | UPDATED: 05:21 GMT, 17 April 2013 One in four patients says their doctors talk over them as if they weren’t there, according to a major survey. A fifth didn’t necessarily trust the doctor treating them while a third couldn’t always understand what they were being told. One in ten said there weren’t enough nurses and one in five was not always treated with dignity
Bogus nurse carried out 2,000 cervical smear tests and vaccinations on NHS patients over six yearsDenice Stewart spared jail after admitting posing as a registered nurseHatched plan after stealing mail belonging to a genuine nurse in 2002Judge criticises Nursery and Midwifery Council for their investigationsStewart evaded 'limited if non-existent' inquiries by the NMC By Claire Ellicott PUBLISHED: 19:27 GMT, 6 March 2013 | UPDATED: 08:02 GMT, 7 March 2013 Bogus nurse: Denice Stewart has been spared jail after admitting theft, fraud, deception and forgery after posing as a registered nurse for six years A woman with no medical training stole the identity of a nurse and spent six years carrying out hundreds of smear tests and vaccinations in GP surgeries, a court heard yesterday. When Denice Stewart, 48, was finally arrested in July 2011, patients she had treated, many of them children, had to be offered retests and additional treatment.
Pupils aged just TWELVE given nicotine patches by nurses on visits to schools without telling their parents The patches are available to pupils from NHS nurses making fortnightly visits to schools in Essex Fears the patches could become a 'status symbol' among young schoolchildren By Kerry Mcdermott PUBLISHED: 10:48 GMT, 24 January 2013 | UPDATED: 07:57 GMT, 25 January 2013 Addiction: The NHS has been dishing out nicotine patches to schoolchildren as young as 12, it has emerged (FILE PHOTO) Nicotine patches are being handed out to schoolchildren as young as 12 on the NHS without their parents' knowledge, it has emerged. Nurses employed by NHS South West Essex have been distributing patches to young pupils during fortnightly visits to schools, where they speak to children confidentially
Fury as maternity ward allows pregnant woman to bring her dog to watch two-hour birthSt Michael's Hospital in Bristol said the dog had a 'calming presence'But a hospital source said staff are worried a precedent has been setThe hospital insists a thorough cleaning was carried out after the birthThe labrador – Barney – is a certified 'therapy dog' By Ben Spencer PUBLISHED: 02:48 GMT, 25 January 2013 | UPDATED: 02:50 GMT, 25 January 2013 A hospital allowed a pregnant woman to take her pet dog into a maternity ward so it could watch her give birth. Managers justified the extraordinary action by saying that the dog – who is called Barney and is believed to be a Labrador – had a ‘calming presence’.
Teenager with spina bifida who was told to 'get used to a wheelchair' walks again after pioneering operation Charlotte was confined to a wheelchair aged 11 and told to 'just get on with it'But expert at Southampton General Hospital was convinced she could get Charlotte standing again Days before 18th birthday Charlotte underwent a complex operation to lengthen the tight muscles at the hips, knees and feetShe can now walk and says it feels 'completely natural' | UPDATED: 09:53 GMT, 26 December 2012 Charlotte Volante on a Jersey beach. Now she is walking her new ambition is to learn how to drive A teenager who was told to get on with life in a wheelchair life because she would never walk again is now walking after a pioneering operation. Charlotte Volante, from Jersey, had been confined to a wheelchair since the age of 11 after being born with spina bifida and hydrocephalus (water on the brain).
Shocking catalogue of neglect at hospital where patient STARVED to death and pensioner was left unwashed for 11 weeksHuman rights lawyers described mistreatment as 'appalling' failures of careWorcestershire Acute NHS Hospital Trust bosses will apologise to families Successful legal action by 38 families has led to total payouts of 410,000Health Secretary Jeremy Hunt is 'disgusted and appalled' by the accountsPatients left thirsty while another had ribs broken as staff tried to lift himTrust accepts care was below standard but has not admitted legal liability | UPDATED: 17:19 GMT, 23 December 2012 An NHS hospital trust will apologise to families of patients who suffered a shocking catalogue of neglect – including a pensioner who starved to death and another who was left unwashed for 11 weeks.
'I can still talk, you know': Cancer boy Neon is 'as sharp as ever' after he wakes up from seven-hour operation ordered by judge | UPDATED: 08:15 GMT, 20 December 2012 The boy who was operated on to remove a brain tumour – against the wishes of his mother – last night woke up after the seven-hour procedure and told nurses: ‘I can still talk, you know.’ Seven-year-old Neon Roberts was said to be ‘as sharp as ever’ as he recovered in hospital with his family following a judge’s decision on Tuesday to order the surgery immediately.
Too 'snooty' for basic tasks: MP Ann Clwyd launches scathing attack on nurses that let husband die 'like a battery hen' Ann Clwyd said nurses' 'arrogance and indifference left me bewildered' Claimed that too many 'snooty-nosed penpushers' were becoming nursesSaid Mr Roberts had no clothes on and was 'extremely cold' when he died | UPDATED: 19:32 GMT, 9 December 2012 Happier times: Ann Clwyd, MP, with her husband Owen Roberts who died six weeks ago An MP who broke down over the neglect of her husband in hospital has accused nurses of being too ‘snooty’ to carry out basic tasks. Ann Clwyd wept in the Commons last week as she revealed how Owen Roberts had been allowed to die ‘like a battery hen.’ Miss Clwyd, a Labour MP for 28 years, has since claimed that too many ‘snooty-nosed penpushers’ were becoming nurses In an interview on the BBC’s Andrew Marr, she said: ‘When I sat at my husband’s bedside, I did wonder just why some of the so-called nurses bothered to put on their uniforms. ‘The arrogance and indifference of some left me bewildered.
Mother goes into labour nine weeks early at her husband's hospital bedside after he almost dies in horrific crash Adam Hambly, of Plymouth, suffered serious injuries in the head on collision in November Wife Jo, 35, went into labour with baby Grace two months early as she waited at his bedside for him to recoverAll three now face Christmas in hospital as they recover in neighbouring wards | UPDATED: 19:15 GMT, 3 December 2012 A wife went into labour at her husband's hospital bedside nine weeks early after the shock of finding out he had suffered a horrific car crash. Adam Hambly, 32, was left fighting for his life after suffering multiple injuries in the head-on smash in November
Vomit bug in a third of hospitals as some even ban staff from drinking tea to stop it spreading Almost 1,700 patients have been hit by norovirus – three times as many as this time last yearIn South Tyneside District Hospital nearly one quarter of beds occupied by patients with bugDepartment of Health say NHS is prepared for winter health problems | UPDATED: 23:08 GMT, 29 November 2012 Increase: Almost 1,700 people have been struck down by norovirus – three times as many as this time last year More than a third of hospitals have been hit by the winter vomiting bug, figures show. Almost 1,700 patients have been struck down by norovirus, three times as many as this time last year.