Doctors talk as if we're not there, say a quarter of patients while a third don't understand what they are being told Annual NHS survey shows care has improved overall since last yearBut campaigners still disappointed by some of the results A fifth of patients didn't necessarily trust the doctor treating them By Sophie Borland PUBLISHED: 23:43 GMT, 16 April 2013 | UPDATED: 05:21 GMT, 17 April 2013 One in four patients says their doctors talk over them as if they weren’t there, according to a major survey. A fifth didn’t necessarily trust the doctor treating them while a third couldn’t always understand what they were being told. One in ten said there weren’t enough nurses and one in five was not always treated with dignity
NHS faces 17.5bn payout bill after treatment bungles: One seventh of annual budget set aside following avalanche of claims By Daniel Martin PUBLISHED: 23:47 GMT, 10 April 2013 | UPDATED: 06:51 GMT, 11 April 2013 The NHS has been left with a multi-billion-pound bill after an avalanche of legal claims following medical blunders.
Doctors: Halt NHS headline now… three days before launch of new phone service, BMA makes last-minute plea to prevent 'chaos' costing patients' lives BMA wrote to NHS head after urging him to delay full roll-out of 111 serviceDoctor said patient safety cannot be 'sacrificed' to meet 'political deadline' Patients using pilot schemes have already waited hours for urgent advice Those who are not ill enough for ambulance will be told to ring serviceDue to be used nationwide from Monday despite serious errors during trialsBMA said system 'run on the cheap' with untrained staff rather than nurse By Sophie Borland and Neil Sears PUBLISHED: 16:49 GMT, 28 March 2013 | UPDATED: 23:53 GMT, 28 March 2013 Doctors demanded last night that a new health helpline due to be introduced across most of England within days should be suspended, warning that lives could be at risk. The British Medical Association wrote to the head of the NHS, Sir David Nicholson, urging him to delay Monday’s full national roll-out of the 111 service.
Is company being paid to help the NHS hide its death rates Critics say firm 'reclassifies' potentially avoidable deaths Firm said it could help reduce death rates by re-categorising deaths as being caused by terminal illness rather than poor care By Sophie Borland PUBLISHED: 03:24 GMT, 4 March 2013 | UPDATED: 12:00 GMT, 4 March 2013 Hospitals may be paying thousands of pounds to a private firm to cover up their patient death rates.
A&E waiting times 'at their worst for 10 years': Think-tank says four-hour queues are on the rise The report was compiled by the health think-tank The King’s FundIt also included a poll of 48 NHS finance directors A third said quality of care had deteriorated over the past 12 months By Daily Mail Reporter PUBLISHED: 00:36 GMT, 14 February 2013 | UPDATED: 07:40 GMT, 14 February 2013 The number of patients made to wait four hours or longer in A&E has reached its highest level for a decade, a report claims. For the last three months of last year, the figure was 232,000 – an increase of 38 per cent over the previous quarter. Experts said the proportion of patients waiting more than four hours to be seen was the highest since 2003.
Carer jailed for stealing 100,000 life savings from dementia patient aged 90Angela Perkins, 47, was sentenced to two years in prisonShe admitted the theft at an earlier hearing at Norwich Crown CourtPerkins had originally been charged with stealing 55,000 from the womanBut it later emerged that she had stolen almost double that amountThe victim is in 24-hour residential care By Steve Nolan PUBLISHED: 09:03 GMT, 7 February 2013 | UPDATED: 09:31 GMT, 7 February 2013 Sentenced: Carer Angela Perkins was jailed for two years after admitting stealing 100,000 from a 90-year-old dementia sufferer A carer who stole 100,000 from a 90-year-old dementia patient has been jailed for two years. Angela Perkins siphoned money from the vulnerable patient's life savings between 2005 and 2010
Shock 37% rise in 'blue light' ambulances that take more than 30 minutes to reach casualty Patient groups up in arms and blame figures on cutsMail on Sunday has led campaign to stop A&E closures and cost cuttingBut NHS says patients must accept shut downs to ensure service's survival | UPDATED: 00:52 GMT, 30 December 2012 Thousands of the most seriously ill emergency patients are being forced to travel further to hospital in ambulances following a swathe of A&E closures and downgrades. Figures obtained by The Mail on Sunday show that the number of patients with life-threatening conditions taking longer than 30 minutes to reach A&E has rocketed by an average of 37 per cent in two years
We're a nation of painkiller addicts: Doctors writing 62million prescriptions every yearExperts say doctors give out pills too readily, often just signing forms without checking detailsSix billion pills were bought over the counter last year, with sales growing at 4.1 per cent annually | UPDATED: 09:10 GMT, 28 December 2012 More than 62million prescriptions are written annually on the NHS, a 30 per cent rise in only five years Britain has become a nation of painkiller addicts, with soaring numbers of pills handed out by GPs.
Man mistaken for escaped mentally-ill patient is held by police and given cocktail of anti-psychotic drugs before hospital realises its mistakeMan was picked up by police who mistook him for the escaped patientDetained in hospital where he was given powerful drugs which made him illAuthorities have now opened investigations into the incident | UPDATED: 19:34 GMT, 26 December 2012 A man fell ill after being given anti-psychotic drugs when he was mistaken for a patient who had escaped from mental health hospital. The man was picked up by police and detained at Graylands Hospital, in Perth, Australia, after a patient escaped in mid-December. Authorities did not realise they had the wrong man until after they gave him the powerful drugs, leading to him needing hospital treatment.
Hospital that left patient to starve to death and another unwashed for 11 weeks forced to pay 400,000 in compensation Human rights lawyers described mistreatment as 'appalling' failures of careWorcestershire Acute NHS Hospital Trust bosses will apologise to families Successful legal action by 38 families has led to total payouts of 410,000Health Secretary Jeremy Hunt is 'disgusted and appalled' by the accountsPatients left thirsty while another had ribs broken as staff tried to lift himTrust accepts care was below standard but has not admitted legal liability | UPDATED: 01:56 GMT, 24 December 2012 A hospital trust has paid out more than 400,000 in compensation and issued dozens of apologies over an ‘appalling’ catalogue of neglect.